At Andes Camp Adventures, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, contact us, or book our travel services.

By using our website or making a reservation, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Nationality
• Passport or identification details
• Date of birth
• Email address
• Phone number
• Emergency contact information
• Billing and payment information
• Travel preferences and booking details
• Dietary restrictions, allergies, or other information voluntarily provided for your safety during the tour

We may also collect technical information such as your IP address, browser type, device information, and website usage through cookies and analytics tools.

2. How We Use Your Information

Your personal information is used to:

• Process and manage reservations.
• Coordinate transportation, accommodations, and tour operations.
• Purchase entrance tickets, permits, and other travel services.
• Communicate important information regarding your booking.
• Provide customer support.
• Improve our website and services.
• Comply with legal and regulatory obligations.
• Send promotional offers or travel updates, only if you have chosen to receive them.

3. Sharing Your Information

We only share your personal information when necessary to provide the services you have requested.

Your information may be shared with:

• Hotels and accommodation providers
• Transportation companies
• Local guides and tour operators
• Government authorities when required for permits or legal compliance
• Payment service providers
• Technology providers that help us operate our website and booking systems

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to maintain the highest level of security, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

When personal information is no longer required, it will be securely deleted or anonymized.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences.

You may disable cookies through your browser settings; however, doing so may affect certain website functionalities.

7. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information where legally applicable.
• Restrict or object to certain types of data processing.
• Withdraw your consent for marketing communications at any time.
• Request information regarding how your personal data is processed.

To exercise these rights, please contact us using the information provided on our website.

8. International Data Transfers

Because we serve travelers from around the world, your personal information may be processed or transferred to service providers located in different countries when necessary to complete your travel arrangements.

We take reasonable measures to ensure that your information remains protected during such transfers.

9. Third-Party Websites

Our website may contain links to third-party websites. Andes Camp Adventures is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices. Any updates will become effective once published on our website.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact Andes Camp Adventures through the contact information available on our website.